Are you looking for an answer to the question “You promise a customer to get back to them with a solution to their problem within two days. The deadline is over but you still don’t have a solution. What should you do?”? If that’s the case, congratulations! You’ve arrived at the right place. Throughout this post, I will help you by answering your question correctly.
You promise a customer to get back to them with a solution to their problem within two days. The deadline is over but you still don’t have a solution. What should you do?
Options
Wait until you have the right solution and then get back to the customer.
Get back to the customer and request them to give you some more time.
Let the customer contact you again and then explain the situation.
Get back to the customer and tell them you have no solution to offer them.
The Correct Answer Is:
Get back to the customer and request them to give you some more time.
Warming Up
I hope I was able to provide you with the correct answer to your question “You promise a customer to get back to them with a solution to their problem within two days. The deadline is over but you still don’t have a solution. What should you do?”. The above question was asked in the Fiverr Customer Service Test. I appreciate your trust in this website. Additionally please keep checking back to this site for more answers to questions from other certification exams.