Are you looking for an answer to the question “How should a customer service representative determine what avenues to pursue to make a customer happy?”? If that’s the case, congratulations! You’ve arrived at the right place. Throughout this post, I will help you by answering your question correctly.
How should a customer service representative determine what avenues to pursue to make a customer happy?
Options
Follow a standard company protocol.
Ask the customer what resolution they would like to see.
Determine what would be the cheapest alternative that would make the customer happy.
Offer to replace their product regardless of their problem.
The Correct Answer Is:
Follow a standard company protocol.
Warming Up
I hope I was able to provide you with the correct answer to your question “How should a customer service representative determine what avenues to pursue to make a customer happy?”. The above question was asked in the Fiverr Customer Service Test. I appreciate your trust in this website. Additionally please keep checking back to this site for more answers to questions from other certification exams.
