How important is it for the top management to be involved in Creating Customer Service Strategy?

Digital Marketing, Fiverr Customer Service Test Answers

Are you looking for an answer to the question ” How important is it for the top management to be involved in Creating Customer Service Strategy?”? If that’s the case, congratulations! You’ve arrived at the right place. Throughout this post, I will help you by answering your question correctly.

How important is it for the top management to be involved in Creating Customer Service Strategy?

Options

Very important – The top management has to be committed to it and offer the maximum support.
Not important at all – The employees at the customer level should decide the strategy. Important only in small companies, not large corporations
Important only in large companies.
Smaller companies do not need to worry about customer service strategy

The Correct Answer Is:

Very important – The top management has to be committed to it and offer the maximum support.

Warming Up

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